Woodway
**Within 24 hours of your first session, please make sure to create your account, complete all of your forms, and update your credit credit card in the system, or session time will need to be used to complete these tasks.**
**In-person Sessions:** The office suite is 435W, which is on the 4th floor. It is closest to the central elevators in the building so you can park in either garage. The East garage, which is the one closer to 610, is easier to turn into and leave from, despite being further from the office. The West garage is closer, but situated at a blind curve, so it can be a little more challenging to turn into and leave from, but there are officers scheduled to help with traffic every weekday from 11 am to 1 pm and from 4:30 to 6:30 pm **Please do not park in Reserved Parking under the building, even after hours.** It is paid parking, and they will tow your car. We don't want you to go through that, so please make sure to park in the East or West garage.
Once you come into the building, take the elevator up to the 4th floor and walk down the hall until you find us. We have a door film with our logo on it and a sign next to the door. There are nice restrooms across from the central elevators and behind the East and West elevators. Once you come into the waiting room, please sign into the tablet through Lobby Wizard with your initials and your clinician will receive a text notification that you have arrived. Please remember that we try our best to stay on time, but there may be times when we are 5-10 minutes late. Once in the suite, we do have a hot tea and water station, so please don't hesitate to let your therapist know you need some refreshment; it is there for your enjoyment!
**If you are scheduled in person at 7 pm or later, the building locks at 7 pm so you will need to arrive for your session early.**
**Virtual Sessions:** If your session is virtual, you will receive either a Google Meet link or a Jane email with a link before your session. Your therapist will let you know which link to look for. If this is a phone session, your therapist will call the number we have on file at the time of your session.
**If you need to contact us between the hours of 9 am-5 pm Monday-Friday, please call our main number at 832-224-5312.**
